| Thank you very much for this & for excellent service. I will certainly recommend your site. |
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| I just wanted to say a quick thank-you for your excellent customer service and prompt delivery. I was very pleased with the constant communication i received in relation to my order and would certainly reccommend you to my friends and family. Thank-you. |
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| Dear Fireworks Arcade, I deal with many organisations and receive varying levels of service the majority of which seem to thrive on over promising and under delivering, however I must say the service I have received from yourselves was nothing short of excellent. I set up a new account, placed and received my order within 18 hours which I have to say was fantastic!! The level of communication regarding my order was efficient and comprehensive the lady who took my details was polite and patient to be honest I can not fault your service at all. Please pass on my thanks to all concerned and I will certainly recommend your company to any of my family, friends and colleagues who wish to purchase items held in your stock. Thanks again and well done. |
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| The site looks pretty awesome... x |
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| Thank you very much for dealing with this so professionally. Two very well packed parcels were waiting for me this morning. I hope there's not too much rain tomorrow evening! with renewed thanks |
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| Just a quick note of thanks the firework you sent (the happy couple) was fantastic and every one enjoyed the show. I will definately use you again. |
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| Hope this gets through - big thanks for your speedy processing....got the fireworks just now - excellent!!!!! |
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| I have now received my fireworks. Thank you for a great service and for keeping me updated on the progress of my order throughout. |
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| Great choice “The happy Couple” – if you need someone to reference it!!!!!!!!!!!! It certainly went down well with the sumo and the wall fly.!! Just recovering now. I will be in touch again. |
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| I received my firework and set it off last night. It was great, and I was really impressed by your shop and service. |
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| I would just like to take this opportunity to thank everyone involved in processing and delivering my order. From start to finish I was very impressed with the professionalism and service. Well done! |
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| Just to say that the fireworks were brilliant. Every one was thoroughly impressed. Well worth the spend!
Thanks
David |
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| We ordered the Colossus fireworks from yourselves. We had them on saturday night and they were great. we were also impressed at how easy they were to light and made it stress free and enjoyable for all concered. Thank you again and hopefully we will be using your services again in november for our childrens birthdays. |
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| My daughter has just phoned me to say that the fireworks have arrived. They are for her hand-fasting (a pagan wedding ceremony!) so many thanks. I am SO impressed with your efficiency. I realise that in the scale of things this was only a small order and you have taken so much trouble over it. Obviously, we will be buying from you again.
Many, many thanks |
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| Thank you for a superb display - we were so impressed by "The Happy Couple", which was excellent for ease of lighting and gave us a truly impressive firework display. Our friends on New Year's Eve were amazed! Many thanks. |
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| Thank you very much for the delivery and so quick! This is how to do good business and so I will be recommending you and using your service again. Happy New Year to you. |
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| I just wanted to drop you a few lines to say thankyou so much
thanks to you we have had an absolutely fantastic christmas,
after christmas dinner has never been the same as we couldn't get hold of any indoor fireworks.....................you wonderful selection altered all of that.............so many memories. All the suppliers in my area had told me they had been discontinued, (they were just as upset as me).
I am sure they would bite your hands off to get some from you if you decide to canvas this area, North Devon.
Thank you once again. |
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| I just wanted to thank you for a great service, which resulted in an excellent evening and firework display.
Right from calling you and asking for advice, through ordering on-line, keeping me up-to-date by e-mail, a friendly and quick delivery - you have offered great service throughout. I have already recommended you to my friends and will definitely use you again. It's so unusual to receive service that you are 100% happy with, and on this occasion it was a pleasant surprise!!
It was a pleasure!!
Thanks again. |
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| Just a note to thankyou for your prompt service and a fantastic display. We had a local community bonfire, bring your own fireworks, everyone was impressed by your product. I will definately be back next year. Thankyou once again. |
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| Best "single" firework ever seen by any of us. Thanks very much for the Colossus. |
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| I just wanted to say thanks very much for your help.
My order arrived the next day, great service, great products.
You guys are fantastic – have already recommended you to several people. Keep up the good work |
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| I just want to say - I wish all intenet sites were as efficient, communicative and true to their word as you are.
Thanks for a fantastic service. |
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| Thanks for the quick delivery, i cant believe how fast they arrived. |
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| Thank you for your excellent service. It was both prompt and professional.
I notice that a few items I have ordered have been substituted with different one's, of a higher value.
I thank you for this and understand that no more payment is required to yourself's, please could you confirm this.
Thank you for a excellent service you will be highly recommended. |
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| Hi, Just a quick note to say thanks, got the fireworks yesterday and I wanted to compliment you on a great buying experience, I work in the internet industy and try to buy just about everything on-line and I have been very impressed.
A nice touch was when I initially placed some products in my basket and didn't complete the order, I got a call to ask if everything was OK, I really liked that (and ended up doubling my order!). The call to offer to deliver the very next day was great and caught me completely by surprise and I had to ask for you to deliver it later!
Thanks again, can't wait to light 'em up!! |
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| Yan, just wanted to say thanks as the fireworks that I bought from you were fantastic. My husband stuck to your running order and the display was exactly what I wanted and the kids (and the adults too) loved them. Thanks once again for your help! |
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| SORRY I WAS NO IN TO COLLECT THE FIREWORKS
I CALLED THE DEPOT AS SOON AS I RETURNED HOME, THEY WERE VERY HELPFUL THEY CONTACTED THE DRIVER AND THEY RANG ME BACK RIGHT AWAY, AND WITHIN TEN MINUTES THE DRIVER WAS AT MY DOOR
THANK YOU VERY MUCH CAN'T WAIT TO LIGHT THEM (GREAT SERVICE) |
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| Got them this am. Excellent service. Thanks!! |
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| Many thanks for your help and support the other day. It was a pleasant surprise to have such excellent customer service. |
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| Please may I say how pleased we were with your very efficient service and two telephone calls from your team one to keep us informed about the order and the other to check all was ok with the delivery.
Wonderful service....we will be using you again. |
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| We are looking forward to Bonfire Night now!
I am very impressed with your service and will use you again next year. |
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| Hello Fireworks Folks,
Just to let you know the Four Seasons display went down brilliantly at the party. The sky was filled with colour and air with sounds. All were most happy, particularly the bride and groom for whom the fireworks were a complete surprise.
Thanks for your help and flexibility in delivery too.
All the best. |
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| Dear Maria,
Many thanks for your prompt reply and for sorting out my order. If only other companies were as efficient life would be so much easier!!! |
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| Sorry for the late reply but I have been away. I would like to say a big thanks for the fireworks, not only delivered on time but they were amazing on the night. Once again many thanks. |
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| Thanks Maria - great service - fireworks turned up yesterday as per you email. Hope to use you again. |
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| Just a short note of thanks. The display of fireworks on my Mothers 70th Birthday was beyond my expectations. Everyone said they were the best they had seen since organised displays on Guy Fawkes Night!! (Also simple to use)
I was asked by several people on the night what your e-mail address was and have no problems recommending you to them as well as the rest of Europe!! |
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| Thanks for your regular updates and for keeping me up to date. We recieved the products OK and had a great time on Christmas Day. I will be ordering again. Thanks again. |
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| OK Yan ...you were right, the display from the Single Ignition was the best we've had from a box display...I am glad we held out for that display & thanks for making the trek to New Ash Green...I will be buying these again |
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| Thanks everyone,
Not quite what I ordered, but I am very happy with what I have! Because I understand it’s so near a very busy time of year! Brilliant service, ace website. You have this internet thing nailed! Thanks again |
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| Just wanted to drop you a line to say thanks for the brilliant service. The delivery was on time - as promised - and the fireworks were superb. (Mental Note: Must buy more rockets next time!!!) ;-)
Thanks again. You may be assured of my future custom and I will not hesitate to recommend you to my friends and colleagues. Kind Regards |
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| Got my order thx, very efficient! |
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| Many thanks for all your assistance! Best regards. |
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| Thank you so much for an excellent service.
I didn't order until 5pm Wed & the order arrived 9.30am Friday 5th Nov. Great display, good value - thanks again. |
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| The fireworks were delivered OK. The rocket was a bit of a let down we thought, but the Single Ignition Display Unit more than made up for it. WOW, WHAT A FIREWORK!!!! We couldn’t believe it was absolutely superb and worth every penny. Many thanks. Will definitely buy again next near saved your details in my favourites list. Thanks again. |
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| Fireworks were great, exactly what I needed. Many thanks. |
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| Dear Fireworks Arcade,
Thanks for the fireworks and for all your helpful advice. We had a great evening and really enjoyed the quality products you supplied. The BBQ Pack and the Rockets were exceptional. See you soon. All the best. |
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Customer Testimonials
